✧ Case studY

Transforming Legal Mailings for Andreozzi and Foote Law Firm

Learn how DocuPost helped Andreozzi and Foote Law Firm streamline their mailing process, handle large-scale mailings, and transform mail from a cost center to a recoverable expense.

Customer Profile

Name: Nathaniel Foote

Title: Attorney and Partner

Company: Andreozzi and Foote Law Firm

Industry: Legal Services

Key Metrics

  • Capable of sending up to 3,000 letters at once for large mailings
  • Eliminated hundreds to thousands of man-hours spent on post office trips
  • Significantly reduced time for processing certified mail and subpoenas
  • Improved efficiency in handling both individual and mass mailings
  • Transformed mail from a cost center to a recoverable expense

Challenges

  • Time-consuming process of printing, scanning, and mailing documents
  • Frequent trips to the post office for certified mail
  • Inefficient workflow impacting the firm’s productivity
  • Difficulty in tracking and assessing mailing costs to clients

Solution

Nathaniel chose DocuPost for its seamless integration with their case management system, ability to handle various mailing needs, and cost-effectiveness compared to traditional mailing methods.

Key Benefits

  • Streamlined process for sending all types of mail (regular, certified, return envelope, color, black and white)
  • Eliminated need for physical paper handling and post office trips
  • Ability to send large volumes of letters efficiently
  • Improved tracking and assessment of mailing costs to clients
  • Enhanced capability to reach potential clients and witnesses

Results

  • Dramatically improved workflow efficiency
  • Increased capacity for large-scale mailings (800-3,000 letters at once)
  • Reduced mail costs to zero through client cost recovery
  • Improved financial management and budgeting for the firm
  • Enhanced competitive edge in client retention and acquisition

Testimonial

“I chose DocuPost as I recall, because DocuPost seemed to be a service that offered a relatively affordable way to send individual pieces of mail without having to do a subscription model where we have to pay a bunch”

“DocuPost is saving us time, which is saving us money, which is allowing us to do more of the work that we’re actually here to do.”

Why DocuPost?

  • Cost-effective: Affordable solution for varying mailing needs without subscription commitments
  • Flexibility: Ability to handle both individual and mass mailings
  • Integration: Seamless integration with case management platforms, particularly Filevine
  • Efficiency: Significant time savings in document processing and mailing
  • Cost Recovery: Ability to track and assess mailing costs to clients

Future Plans

Andreozzi and Foote Law Firm plans to continue leveraging DocuPost for all their mailing needs, seeing it as an integral part of their efficient, tech-driven approach to legal practice.

Recouping Your Spend on Mail

One of the significant advantages Nathaniel discovered with DocuPost is the ability to recoup mailing costs:

  • Trackable Expenses: DocuPost’s system allows for precise tracking of mailing expenses, which was challenging with traditional methods.
  • Client Cost Recovery: “Now we can track and assess that cost to clients and recapture it. Before, our mail essentially was just a cost that we ate.”
  • From Cost Center to Revenue Neutral: “Now with DocuPost, the cost of mail at the firm has dropped to zero.” The ability to pass on mailing costs to clients has transformed mail from a business expense to a recoverable cost.
  • Improved Financial Management: The transparency in mailing costs has allowed for better budgeting and financial planning for the firm.
  • Competitive Advantage: The ability to offer efficient, cost-effective mailing services without inflating client bills provides a competitive edge in client retention and acquisition.

Conclusion

DocuPost has revolutionized the mailing process for Andreozzi and Foote Law Firm, transforming it from a time-consuming, costly operation to an efficient, recoverable expense. By eliminating physical paper handling, streamlining large-scale mailings, and enabling precise cost tracking, DocuPost has not only saved the firm significant time and resources but also enhanced its ability to serve clients effectively. The seamless integration with their case management system and the flexibility to handle various mailing needs have made DocuPost an indispensable tool in the firm’s tech-driven approach to legal practice.